The license is issued for a different software applicationĭouble-check that you’re not trying to enter an OmniFocus code into OmniOutliner, for instance, or an OmniGraffle Professional 5 code into OmniGraffle 5 Standard. When you’re all set with installing your license, you may delete the Mac App Store download.
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Once you’ve downloaded the software from our website, follow the steps provided in our How to add a license key to our Mac apps article. If you’re not sure where the download came from, read our help article How to tell if you purchased from our store or the Mac App Store. If we’ve provided you with a license key, you’ll want to be sure you’re running an Omni Group download - available from our Downloads page - rather than a Mac App Store download. Both are separate distribution channels and each store utilizes its own specific download.
Our desktop apps are available to purchase directly from the Omni Group online store or through Apple’s Mac App Store. The application was downloaded from Apple’s Mac App Store don’t have a license key - please refer to our help article I purchased your app from the Mac App Store, but the app is asking for a license. Note, if you purchased the app through the Mac App Store - i.e. There are a few common reasons why you may experience trouble installing a license key. The following instructions apply to older versions of our applications, including: More info can be found in: Unlocking our apps with your Omni Account If you’re running the latest version installed from the Omni Group Downloads page, you can sign in with your Omni Account to register your license key and unlock the app.
Our latest Mac applications released and sold after June 2020 now support unlocking via your Omni Account.
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